Five tips for successful IT chargeback strategies

Gartner has recommend five tips for successful IT chargeback strategies:
1. Be open and transparent about the charges for IT.

2. Balance the four issues of ability to pay, transfer pricing regulations, strategic goals, and profit and loss responsibility.

3. When chargeback issues arrive, determine the root cause of the problem. Do not assume the chargeback model is . awed just because stakeholders complain. A e cause of the con. ict is usually not the chargeback model, but rather a distrust of IT, perceived fairness, cost/value, strategy, or a political issue.

4. Standardize the IT environment. Standardized platforms help an organization develop consistent models for usage and chargeback across the globe.

5. Ensure that IT has the financial expertise needed to manage global chargeback. Managing a global chargeback model requires expertise in IT services, technology, contracts, and financial expertise in accounting, tax, and financial management.