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Download Free Integration Program Changes Management Process Template. This template for Change Management Process could be used as a sample of process flowchart within your company.

Download Free ITIL/ITSM Security Incident Report Template. This free template/form could be used for record security incident in the company and how to follow up this incident.

Download Free IT Business Continuity Management Audit Checklist. This Audit Checklist created based from ISO27002 which requires the organization to have in place a managed process for developing and maintaining business continuity throughout the organization, and it must address the information security requirements of continuity. The information security adviser could take the lead in setting up this process, which should be agreed by the information security management forum. ISO27002 recommends that the process should:

- Ensure that the risks faced by the organization, in terms of their likelihood and potential impact, are understood, and that critical business processes are identified by means of risk assessments and their protection prioritized.

Download free ITIL to COBIT Mapping. This Simple ITIL (Information Technology Infrastructure Library) to COBIT (Control Objectives for Information and related Technology) Mapping could be used to gain better understanding about two IT framework.

Licensing, code ownership and intellectual property rights
Certification (possibly by a third party) of the quality and accuracy of the work done;
Escrow arrangements (particularly for the source code) in the event of the developer’s financial failure;
Rights of access for audit of the quality and accuracy of the work;